Acceptable Use Policy
Our guidelines to ensure a safe and reliable hosting environment for all customers.
This Acceptable Use Policy ("AUP") governs your use of the services provided by CloudCareHost ("Company", "we", "us", or "our"). By using our services, you agree to comply with this AUP. We may modify this AUP at any time without notice.
General Provisions
Our services must be used in a manner that is consistent with the intended purpose of the services and in compliance with all applicable laws and regulations.
Prohibited Activities
You may not use our services to:
- Transmit, distribute, or store any material in violation of any applicable law or regulation
- Host or distribute illegal content, including but not limited to pirated software or media
- Engage in activities that compromise the security of our network or other networks
- Send unsolicited commercial email (spam) or engage in phishing activities
- Operate phishing sites, fraudulent sites, or any site engaged in illegal activities
- Distribute viruses, worms, Trojan horses, or other malicious code
- Engage in activities that cause harm to minors in any way
Resource Usage
Shared Hosting
Shared hosting accounts may not consume excessive resources that negatively impact other customers. Accounts found to be exceeding normal usage may be suspended or terminated.
VPS/Dedicated Servers
While dedicated resources are allocated, activities that may compromise network integrity or cause excessive load on our infrastructure are prohibited.
Security
You are responsible for:
- Maintaining the security of your account and services
- Keeping all software up to date with security patches
- Ensuring your account credentials are secure and not shared
- Reporting any security vulnerabilities to us immediately
Enforcement
Violations: We reserve the right to investigate any violation of this AUP and take appropriate action, which may include suspension or termination of services without notice.
Reporting: To report a violation of this AUP, please contact our abuse department at abuse@cloudcarehost.com.
Policy Updates
We may update this AUP from time to time. The most current version will always be posted on our website. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.
Last Updated: July 21, 2025