Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
- Account Information: When you create an account, we collect your name, email address, and other contact details.
- Service Usage Data: We collect information about how you use our services, including hosting configurations, website visits, and interactions.
- Device Information: We may collect device-specific information such as your IP address, browser type, and operating system.
- Payment Information: When you make purchases, we collect payment details, though we don't store full credit card numbers.
2. How We Use Information
The information we collect is used to provide, maintain, protect, and improve our services, and to develop new ones. Specifically, we use information:
Service Delivery
To deliver the hosting services you've requested and maintain your account.
Customer Support
To provide technical support and respond to your inquiries.
Security & Protection
To detect and prevent fraud, abuse, and security issues.
Service Improvement
To understand how our services are used and improve them.
3. Information Sharing
We do not share personal information with companies, organizations, or individuals outside of CloudCareHost except in the following cases:
With Your Consent
We'll share personal information outside of CloudCareHost when we have your consent to do so.
For Legal Reasons
We may disclose information if we believe it's reasonably necessary to comply with laws, regulations, or legal processes.
Service Providers
We may share information with trusted third-party providers who assist us in delivering our services, under strict confidentiality agreements.
4. Data Security
We implement robust security measures to protect your data:
While we strive to protect your personal information, no security system is impenetrable. We cannot guarantee the absolute security of your data.
5. Your Rights
You have rights regarding your personal information:
Access & Correction
You can access and update your account information through your client area.
Data Deletion
You can request deletion of your personal data, subject to legal retention requirements.
Marketing Preferences
You can opt-out of marketing communications at any time using the unsubscribe link in our emails.
6. Changes to This Policy
We may update this privacy policy from time to time. We'll notify you of significant changes through email or prominent notices on our website. The "Last Updated" date at the bottom of this page will reflect the most recent changes.
7. Contact Us
If you have questions about this privacy policy or our data practices, please contact our Data Protection Officer:
Email: privacy@cloudcarehost.com
Phone: +1 (800) 123-4567 (Privacy Support Line)
Mail: Data Protection Officer, CloudCareHost, 123 Hosting Street, Suite 500, San Francisco, CA 94107
Last Updated: July 21, 2025